Stay a While Best Rate Guarantee
Health and Wellness
The Inn at Newport Ranch would like to “welcome you home” as we slowly open our doors to guests. In an effort to keep our community, staff, and guests healthy, we have implemented the following protocols. We ask you to do your part just as we will be doing ours to adapt and keep people safe.
Our Commitment to You
Healthy Staff
Our staff is healthy and symptom-free. Prior to every shift, our staff takes their temperature and utilizes the CDC Self Checker to ensure they are safe to be at work and interacting with our guests. All staff members are tested regularly.
Room Rest
We are only allowing one unique guest party in each accommodation.
Social Distancing
We are advising all staff to remain 6 ft from guests when possible
Face Coverings
We will always wear face-covering while serving you.
Your Commitment to Us
Healthy and Symptom-Free
Please stay home if you exhibit signs and symptoms of COVID-19. Please know upon arrival, we will be taking your temperature. If you become sick or test positive for COVID-19 while staying, you will be asked to self-isolate in your hotel room for 14 days at our regular rate. Family who are not sick will be asked to do the same.
Face Coverings
Please wear a facemask in any indoor common areas anywhere in our community. Please wear a facemask
when encountering people outdoors when they are closer than 6 ft. If you don’t have a facemask, we will be happy to provide you with one.
Social Distancing
Please try to remain 6 feet apart from anyone not traveling with you.
Clean Hands
Please be sure to wash your hands especially when entering or exiting any indoor space and after using the restroom.
Understanding
Please be patient and respectful to community members, staff, and fellow guests as we all navigate this new normal together.
Cleaning Policies and Protocols
Healthy Staff
Prior to every shift, our staff takes their temperature and utilizes the CDC Self Checker to ensure they are safe to be at work and interacting with our guests.
Housekeeping
As previously mentioned, we will allow the rooms to rest between guest stays and cleaning. For this reason, all rooms will require a two-night minimum and we offer additional discounts for stays of more than three nights. During your stay, Housekeeping staff will be happy to pick up trash, replace towels and deliver breakfast items, but there is no daily cleaning service. In fact, from the time you check-in to check-out, no one will enter your room for any reason.
Social Distancing
We are fortunate that our 2000-acre property is uniquely designed to ensure not only maximum privacy for our guests but also simple and safe social distancing.
At the Inn at Newport Ranch, each room has its own outdoor space allowing for maximum comfort and seclusion. As previously mentioned The Inn at Newport Ranch has six specific micro-climates including an ancient redwood forest with plenty of room to picnic/walk/hike and is only available to our guests.
Air Quality
Each room has its own individual air system. Unlike most larger lodging properties which have a central
HVAC system, no air is filtered between rooms at The Inn at Newport Ranch, adding to the safe air quality of our guests.
Rigorous Cleaning
COVID-19 has raised awareness about the importance of high-touch surface cleanliness. In guestrooms, our housekeeping staff has intensified the cleaning of surface areas before and after a guest’s stay. Each room is sanitized with UV light between stays to kill any bacteria or virus. We have taken the added precaution of laundering our duvets between each stay; and we have upgraded our pillow protectors to an antimicrobial product.
In public spaces, the housekeeping and innkeeping staff at The Inn at Newport Ranch have heightened cleaning protocols, ensuring that surfaces are thoroughly treated with disinfectants and that this cleaning is done with increased frequency throughout the day. Additionally, guests will find hand sanitizer located at the Front Desk and throughout the inn.